Warranty and Refunds
We stand behind our products from Motor Tote, Transom Saver to Steering Locks and we stand behind you!
FULL ROD WARRANTY
All DD26 Fishing Rods are covered by a Full Warranty against workmanship and materials. DD26 Fishing Rods are inspected during the build process and prior to shipment. Warranty claims for manufactures defects should be made within 30 days of purchase. For all fishing rod warranty claims DD26 will determine if failure was due to workmanship or materials. For damage determined to be the result of defect, DD26 Fishing will promptly repair/replace the product with no charge. Upgrades and model changes are not available.
Time period is based on the date of purchase (Receipt Required).
LIMITED ROD WARRANTY
Damage or failure resulting from normal wear and tear, misuse, neglect, accidents, theft, unapproved alterations, intentional damage, loss, or acts of God are not covered under the Full Warranty Plan, HOWEVER, whether you slam your rod in a truck door, smash it over your console after you dump a giant or it simply fails from normal usage after the 30 day Full Warranty coverage expires, we will replace the rod for a flat fee of $99 plus shipping cost. Broken rod must be cut into 12" pieces and shipped back to DD26 Fishing at the anglers expense before any new rod will be shipped. Please direct warranty claims to firstname.lastname@example.org
MEAN MOUNT & MEAN STOPS
DD26 Fishing Mean Mount Transom Savers & Steering Locks come with a limited lifetime warranty that covers craftsmanship and manfactures defect for the life of the device. Normal wear and tear on gaskets, color fading and normal aging over time are not covered.
DD26 Fishing Engine Covers
DD26 Fishing engine covers have a 6 month warranty for manufactures defects. Normal wear and tear on color fading and normal aging over time are not covered.
ALL OTHER PRODUCTS
DD26 Fishing spares no expense when it comes to building quality products and partnering with the best materials companies available. Should you have manufacture defect issues with any products on our site, we will offer a full 1 year replacement warranty. If any item is broken on accident by you or an act that was not from manufactures defect, please contact us at email@example.com and we will do our best to help you get back on the water!
Refunds will be granted upon return of items in "new" condition within 48 hours of reciept. Refunds will only be accepted within 30 days of purchase. Items should be returned to DD26 Fishing, 1529 S Clearview Ave, Ste 107, Mesa, AZ 85209. All refunds are subject to inspection and approval at the dicretion of DD26 Fishing.